Find answers to commonly asked questions below.
Services
Elucid’s product offering consists of three key components:
- Health Programs: We use our digital technology to implement health programs in your supply chain.
- Financial Services: We sensitize communities on financial resilience and offer a digital wallet to increase access to financial services.
- Impact Reporting: We create surveys, collect health & socio-economic data and visualize it on our Elucid data portal.
Our financial services promote resilience by combining community sensitization on financial literacy and access to a digital wallet. The wallet enables producers and workers to securely save, send, receive, and pay for essential needs, access electronic vouchers for services like health screenings or school fees, and receive direct sustainability premiums or incentives, ensuring financial stability and improved livelihoods.
What is included in Elucid’s Impact Reporting Service?
Elucid’s impact reporting services provide a comprehensive and transparent way to measure and communicate the outcomes of your programs. We design custom surveys, collect health and socio-economic data through trained field staff and healthcare providers, and visualize the results on our Elucid data portal. This platform aggregates data, generates customizable reports aligned with international frameworks, and allows you to track progress over time.
Additionally, we conduct annual impact evaluations, both in-house and with external experts, to validate improvements in farmer health and livelihoods. To help you communicate these results effectively, we offer tailored marketing services, including clear impact claims, engaging content like social media posts, newsletters, infographics, and detailed photo and video campaigns, ensuring your achievements are presented transparently and impactfully.
Elucid’s Impact Reporting Service helps you understand, validate, and communicate your sustainability outcomes. We collect and analyze data like income levels, child labor, and health-seeking behaviors, aligned with GRI, EU standards, or company-specific guidelines. Our health program assessments include annual reports and real-time KPI tracking via your personalized Data Portal. Trusted partners like 60 Decibels and Charité provide third-party verification, while we turn your data into compelling impact stories through photo and video campaigns, social media, and infographics.
Our Health Programs support national policies and adapt to local contexts to provide comprehensive healthcare access. We address the high costs and gaps in national health systems by covering WHO-accredited medications and treatments, especially for maternal and newborn care, as well as life-saving emergency care. We aim to minimize out-of-pocket costs and prevent severe consequences like permanent disability or death.
We also enroll producers and workers in national health insurance, manage renewals, and share medical data with national health authorities. To ensure quality care, we assess partnering health facilities, implement improvement plans, and provide training and infrastructure upgrades. Additionally, we partner with local service providers to offer mobile clinics and support existing health facilities, enhancing their capacity to deliver essential and specialized services.
Elucid sets itself apart by targeting the root causes of social issues in supply chains, focusing especially on poor health. Our unique approach to addressing sustainability challenges focuses primarily on SDG 3: Good Health and Well-being, aiming to ensure healthy lives and promote well-being for all ages. By prioritizing health, our initiative also advances several other SDGs:
- SDG 1: No Poverty – We reduce health-related financial burdens, helping to lift people out of poverty.
- SDG 5: Gender Equality – We ensure equitable access to health services for all genders.
- SDG 8: Decent Work and Economic Growth – We foster healthier workforces, contributing to economic growth.
- SDG 9: Industry, Innovation, and Infrastructure – We support healthcare innovations and infrastructure improvements, enhancing the quality and accessibility of health services.
Through this integrated approach, we address multiple sustainability challenges by making healthcare more accessible and effective, ultimately improving overall well-being and socio-economic conditions.
Elucid’s Health Program ensures access to quality healthcare, particularly in remote areas where traditional insurance options fall short. We bridge service gaps by subsidizing essential and emergency care, improving the quality of care through infrastructure investments or staff training, and providing health services. Through community sensitization, we empower farming families with knowledge about the connection between health, resilience, and well-being. Our digital solution streamlines claim filing and reimbursements for healthcare facilities, ensuring timely financing while enabling us to monitor service provision and care quality.
Impact
Scientific evidence supporting our approach includes various studies highlighting the positive impacts of health insurance on the health, livelihoods, and coping mechanisms of producers and workers:
- Increased Use of Agricultural Inputs and Labor: Health insurance increases the use of agricultural inputs and hired labor by 40% (Quasi-experimental cross-sectional study, n = 5,883 farming households, Ghana).
- Reduced Out-of-Pocket Expenditures: Health insurance reduces out-of-pocket expenditures for healthcare by 86%, boosting available household income for food and non-food necessities (Longitudinal mixed-methods study, n = 3,300 households, Ghana).
- Enhanced Productivity and Income: Health insurance reduces health shocks, which are detrimental to farm labor investments and overall productivity. This improvement prevents the loss of approximately 10 workdays for patients, thereby enhancing household income and productivity (Secondary analysis of a randomized controlled trial, n = 2,842, Ghana; Cross-sectional study, n = 200 farming households, Ghana).
- Financial Protection: Health insurance protects against catastrophic health expenditures, which can lead to loss of income-generating resources. Around 16.5% of the population in Sub-Saharan Africa faces such expenditures annually, often forcing households to sacrifice other basic needs or sell assets (Systematic review and meta-analysis, n = 1,040,620 households, Sub-Saharan Africa; Retrospective observational study, n = 553 households, 133 countries).
- Reduction in Negative Coping Strategies: Health insurance reduces child labor by 8% and increases school attendance by 3%, while also decreasing hazardous labor by 5% and child labor by 4% (Cross-sectional study, n = 2,228 farming households, Ghana; Randomized controlled trial, n = 12,935 individuals in 2,097 households, Pakistan).
- Improved Nutrition and Education: Health insurance increases household non-food consumption, such as education expenses by 6%, and reduces child malnutrition by promoting maternal healthcare use and diversified diets for children (Quasi-experimental cross-sectional study, n = 37,128 individuals, Ghana; Cross-sectional study, n = 109,019 children under 5, Sub-Saharan Africa).
These studies demonstrate that health insurance not only improves health outcomes but also contributes to economic and social prosperity. For a more elaborate overview of the scientific evidence on health programs, please see here
Yes, we prioritize external evaluations to ensure the transparency and effectiveness of our approach. For instance, in Ghana, we collaborate with 60 Decibels, an independent impact measurement company specializing in collecting direct feedback from producers and workers covered by the program. Their insights provide valuable data on the effectiveness and impact of our solutions. You can learn more about their work and methodology on the 60 Decibels website. Access our most recent impact evaluation here.
For healthcare providers: Our solution increases income through faster and more reliable reimbursements while enabling better treatment quality with larger budgets for staff and equipment upgrades.
For producers and workers: We improve health and reduce poverty by ensuring access to healthcare, increasing productivity, and protecting against catastrophic health expenditures.
Our solution maximizes sustainability investments by improving the health and household resilience of producers and workers. By strengthening the health and livelihoods of producers and workers, we help companies meet sustainability goals, reduce risks, and build stronger, more reliable supply chains.
Our primary focus is on SDG 3: Good Health and Well-being, aiming to ensure healthy lives and promote well-being for all ages. By prioritizing health, our initiative naturally contributes to the advancement of several other SDGs, including:
SDG 1: No Poverty, by reducing health-related financial burdens.
SDG 5: Gender Equality, through equitable access to health services.
SDG 8: Decent Work and Economic Growth, by fostering healthier workforces.
SDG 9: Industry, Innovation, and Infrastructure, by supporting healthcare innovations and infrastructure improvements.
Access to healthcare plays a crucial role in tackling foundational supply chain challenges, notably poverty and its cascading effects. Annually, over 100 million individuals are pushed into extreme poverty due to health expenses. Poor health not only diminishes productivity and income but also prompts families to resort to negative coping mechanisms, such as child labor, to manage unexpected healthcare costs. By integrating health into supply chains, we can safeguard producers and workers, thereby enhancing their productivity and ability to contribute positively to their communities. This holistic approach addresses the root causes of supply chain challenges, making the entire system more sustainable and equitable.
Technology & Data
Elucid prioritizes data protection and privacy through clear data ownership, encryption, and two-factor authentication. Our compliance with GDPR standards ensures regulatory adherence. Additionally, we employ access logging, real-time data analysis, and automated fraud detection to safeguard user data.
Elucid collects health outcomes data through health claims submitted by healthcare providers using our offline-first platform. This tracks treatments, care quality, and outcomes, offering a comprehensive view of health impacts.
Socio-economic data is gathered by our trained field staff using surveys and our offline-first platform. This includes household and farm-level data collected both as part of our health programs and independently within supply chains, aligned with specific sustainability frameworks and topics such as child labor and living income.
No, all health services can be accessed through a membership card. However, if phones are available, the membership card can be digitized.
No. Our services are designed with an offline-first approach, ensuring they remain fully functional even in the absence of an internet connection. This is especially beneficial for producers and workers, community health workers, and healthcare providers, allowing uninterrupted access to all necessary services.
The health and socio-economic data collected through our platform offer significant value to public health services. In collaboration with national health stakeholders, we utilize this data for a variety of purposes, including analyzing health-seeking behaviors and enhancing outbreak detection capabilities. Public health authorities can leverage this anonymized data to identify health trends, recognize disease patterns, and understand the social determinants affecting health. This insight enables the design of precise interventions, efficient resource allocation, and identification of populations at higher risk, contributing to more effective public health strategies and interventions.
Implementation
Yes, we collaborate with various stakeholders including government entities, insurance partners, NGOs, healthcare providers, cooperatives, and more. Our extensive network of partnerships spans the health sectors in Sub-Saharan Africa and Latin America.
Yes, we maintain a small team of experts in each of our operational regions. However, for fieldwork, we primarily collaborate with community (health) workers and local partners.
Our implementation process is meticulously designed to ensure efficiency and effectiveness, consisting of three key steps:
Identification: We begin by identifying producers and workers within our customer’s supply chain and locating suitable healthcare providers in nearby areas.
Enrollment: Through the use of community health workers, we then enroll producers, workers and healthcare providers into our program. These workers are rewarded for their efforts via mobile micro-payments, encouraging their performance and involvement.
Operation and Oversight: To ensure the program operates smoothly, we focus on verifying the eligibility of participating producers and workers, carefully reviewing reimbursement claims to prevent fraud, and ensuring healthcare providers receive their payments for services rendered within a 72-hour window.
Elucid adopts a partner-agnostic approach, collaborating with a diverse range of health facilities that span both public and private sectors, including faith-based organizations. Our primary criterion for partnership is the facility’s ability to offer high-quality and accessible care to the communities we serve. In rural areas, the majority of these health facilities tend to be public. Additionally, we ensure our network includes at least one referral hospital and a pharmacy for each program.
Yes, all partnering healthcare providers undergo regular rapid quality assessments to qualify for inclusion in our program. These assessments also incorporate input from the community.
producers and workers are identified based on information provided by our clients, their suppliers, or the cooperatives they purchase from. Clients typically provide a list of producers and workers associated with the cooperative or supplier they purchase from.
Elucid actively collaborates with national health services and local health insurance providers to bridge the gap in healthcare accessibility and quality for producers and workers. By complementing existing national health insurance schemes, particularly in areas like maternal health and emergency treatments like accidents, we increase coverage and support the broader goals of national programs. Our initiatives aim to increase membership for national and local insurance, thereby mutually benefiting our partners by expanding their reach and improving healthcare access for producers and workers.
Sustainability & Exit
We have three models for implementing health insurance programs in the long run: (1) full payment by the government- or donor-funded healthcare access programs, (2) cost-sharing between the farmer and our client or the supplier, and (3) full payment by the farmer.
The benefits of health insurance programs extend well beyond their initial timeline. The effect of saving even one life, on any given day, creates a ripple effect that significantly impacts the individual, their family, and the wider community. This form of sustainability is profound and enduring, underlining the lasting difference our program aims to make.
By connecting all relevant stakeholders, Elucid is creating an ecosystem that lowers costs and enables easy access to comprehensive health coverage programs that can be adopted by local cooperatives and public health authorities for dissemination. Through the digital wallet and transparent payment system, producers, workers and/or cooperative community development funds can contribute.
In detail, we ensure long-term sustainability through:
1) Farmer/Cooperative Ownership: Farmer commitment to the program increases when producers and workers contribute to their health insurance through their sustainability premium, cash or in-kind. At the end of the initial program period, producers and workers can cover the costs for the health premium as a result of an increase in sustainable farming practices that result in higher productivity and consequently income. As more producers and workers are onboarded to our platform, we can reduce overhead costs and lower the cost per household per year by up to 50%. Farmers are able to pay for care through the sustainability premium they receive.
2) Stakeholder alignment for health system strengthening: We collaborate closely with public health authorities, local healthcare providers, NGOs, and other private sector initiatives. By aligning our efforts with national health priorities, we can ensure that our project is integrated into the broader health system. By encouraging sign-ups to national or local health insurance providers, we help channel additional funds into the health system and build additional capacity to increase the quality of care and service provision.
3) Long-term value and targeted health programs for companies. Our platform easily integrates with and improves existing sustainability programs, such as living income accelerator initiatives by targeting the root cause of several sustainability challenges and providing a digital infrastructure for impact measurement. The program creates momentum at the sourcing origin by increasing farmer loyalty, productivity, and incomes, and at the same time provides an incentive for producers and workers to offer long-term value to companies to engage in the program.